The Impact of Artificial Intelligence on Casino Operations
Artificial intelligence (AI) is transforming the casino sector by optimizing operations and improving customer satisfaction. In 2023, the Las Vegas Sands Corporation executed AI-driven analytics to optimize game selections and boost player engagement. This project has allegedly raised customer retention rates by 15%, demonstrating the capability of AI in driving revenue. One notable figure in this evolution is Bill Hornbuckle, CEO of MGM Resorts International, who has championed for the incorporation of AI systems in…